Archive for August, 2010:

Technical Support Outsourcing for Today’s Computer Technology

Administrative and different office assistants are sometimes those missing with the accountability of calling technical help when there are laptop points in the place of work. Others within the workplace might imagine that this can be a quite simple job however in case you are not ready with the necessary information earlier than you call,

(Read More…)

Call Center More Efficient with Cisco Unified Communications

on August 29th, 2010 by - Comments Off

Community Gateway’s Call Center staff of six handles 1500 calls monthly. Incoming calls are automatically directed to the right person, staff use the network to see who available and direct inquiries accordingly. For more visit www.cisco.com Video Rating: 4 / 5 Cisco Unified Communications Manager Express provides cost effective voice and video IP Telephony for

(Read More…)

Historical Interactive Voice Response

Interactive Voice Response (IVR) will not appear recognizable to the majority of us, yet it’s already being used by numerous firms for many different purposes. Everything from computerized options meant for client service along with collection companies to speech phone dialing as well as voice recognition, IVR and intelligent software has long been useful for

(Read More…)

Cisco Unified Communications Enhancing the Retail Experience

on August 25th, 2010 by - Comments Off

Click www.cisco.com to see how retail stores use Cisco Unified Communications to help customers find in-store products in record time and to deliver excellent service. For more information on how your business can benefit from using Cisco’s UC solutions visit www.cisco.com

Esnatech Unified Communications SaaS integration

on August 21st, 2010 by - Comments Off

Overview of Esnatech’s SIP based application server that integrates Unified Communication services with corporate phone systems and business applications. It extends Voice Integration beyond legacy on premise applications to hosted SaaS based services as well. Video Rating: 5 / 5 Global Knowledge Instructor Paul Stryer, CCSI, CCNA, gives a quick overview of the equipment used

(Read More…)

40 Gigabit Ethernet – Getting to Know 40 Gigabit Ethernet Technology

A group that members more than 390,000 IT professionals from approximately 150 countries proposed to introduce the 40 Gigabit Ethernet technology in July 2006. Get to know your options with 40 gigabit Ethernet.  Carrying the title of Institute of Electrical and Electronics Engineers (IEEE), this group of experts were praised to be the brain behind

(Read More…)

CSP and Cisco Advanced Unified Communications

on August 17th, 2010 by - Comments Off

A 2-minute video overview Raleigh, NC IT integrator Computer Service Partners. cspvid@cspinc.com E-mail for more info.

40 Gigabit Ethernet – What To Know About 40 Gigabit Ethernet Technology

In mid 2006, a non-profit organization of nearly 400,000 electronics professionals coming from around 150 different countries started a proposition to start publishing 40 Gigabit Ethernet technology. Get to know your options with 40 gigabit Ethernet.  Carrying the title of Institute of Electrical and Electronics Engineers (IEEE), this group of experts were praised to be

(Read More…)

A Few Considerations Your IVR System Must Have

A powerful IVR System is probably the upcoming era of smart forms of technologies. Inevitably, it permits you to have a top-notch telephone encounter. This method will probably generate much more happy end users. Regardless, you’ll want to make sure you choose the right sort of interactive voice response system (IVR). This will likely mean

(Read More…)

Cisco Unified Communications Manager Appliance Data Sheet

on August 13th, 2010 by - Comments Off

Unified Communications Manager is a scalable, distributable, and highly available enterprise-class IP telephony call-processing system. For more info, visit www.cisco.com Video Rating: 0 / 5

© Unified Communications
CyberChimps
Unified Communications