Suppliers / Vendors

When choosing a unified communications supplier or vendor the competitive dynamics within the UC market need to be anaylised. IT decision makers should select a vendor based on its product strength, reputation among customers, and impact in the market. A holistic view of vendor capabilities should be drawn up together with a broad view on where a business can benefit from Unified Communications, and then a short list should be created.

The scope of the Supplier / Vendor document

Provide an overview of the most important trends affecting the UC market and influencing its competitive dynamics.Deliver a comparison of vendors' market impact, products, and end-user sentiment.Present a detailed view of each vendor's strengths and weaknesses, and check the suitability of their offering.The following Unified Communication vendors should be included in the review-

  Alcatel-Lucent

  Avaya

  Cisco

  Interactive Intelligence

  Nortel

  Perzonae Unified Communications

  ShoreTel

  Siemens Enterprise Communications

  TeleWare