Company
Alcatel-Lucent is organized around four business groups located in three geographic regions. The Application Software Group focuses on developing and maintaining innovative software products for its global customer base. The Carrier Product Group serves fixed, wireless and convergent service providers with end-to-end communications solutions. The Enterprise Product Group focuses on meeting the needs of business customers as well as the Industry & Public Sector. The Services Group designs, deploys, manages and maintains networks worldwide. The company’s geographic regions are the Americas; Europe, Middle East, and Africa; and Asia Pacific and China.
Solutions
Alcatel-Lucent OmniTouch Unified Communication is a suite of next-generation IP-based unified communications applications for enterprises. The suite is based on four unified communications applications – My Teamwork, My Messaging, My Phone and My Assistant — that allow users to tailor, control and manage calls, messages, directories, collaborative work tools and information from any location using any device and any software interface.
This powerful server-based suite is designed to optimize business communication, enabling communication tools and applications to work together seamlessly. The solution improves human interaction and increases productivity by allowing employees to access information and business tools using any device, regardless of the location.
Alcatel-Lucent OmniTouch Unified Communication is the first unified communications solution available worldwide that implements the latest Internet technologies (XML/SOAP, SIP and VXML). The use of these technologies minimizes capital expenditures by integrating communication functions with Web services in a simple and cost-effective way, while providing knowledge workers with a richer, more personalized communication environment within the context of their business.
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