Company
Avaya provides unified communications solutions on a global basis. Avaya have a good reputation for product quality and are a forward thinking innovative company often releasing patents on new designs. Avaya’s focus is now on Internet Protocol telephony (VoIP), unified communications, wireless data communication, customer-relationship-management software and speech recognition technology. Other services deliver ed by Avaya include IP Telephony, Contact Centers and Communications-Enabled Business Processes. The Avaya Global Services arm provides comprehensive service and support for all companies, both small and large.
Solutions
Avaya Unified Communications Editions are suites of communications applications including telephony, messaging, conferencing, and mobility, which are bundled to help organizations deliver the right applications to the right devices based on end user needs.
The Unified Communications Standard Edition offers key functionality in a single bundle, giving enterprises the flexibility to choose the best client for each end user at a cost effective price. This collection provides access through thick, thin and mobility clients along with integration with leading productivity suites such as IBM® Lotus® Sametime® and Microsoft® Office Communicator. Thus providing enterprises with both centralized and desktop deployment options. It also delivers seamless mobility capabilities allowing users to extend telephony functions to a mobile device.
The Unified Communications Advanced Edition offers integrated Audio and Web conferencing for users who gain a competitive advantage by collaborating with large teams using integrated voice and “whiteboard” sessions.
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