Do you want to communicate anywhere, anytime, and your employees to be able to do the same? What you need to know about Unified Communications in sixty seconds or less… Unified communications is the integration of real time communication services such as instant messaging, email, telephony, or video conferencing. It is not a single product but a set of products that provides a single user interface and user experience across multiple devices. A unified communications server acts as a gateway between an Internet network and a traditional voice channel. It uses the concept of presence to help assess which way is best for one user to reach another. It then translates messages and directs them to whichever device the end user is most likely to be using at that time. This process means that if a user is sending information to a colleague, he can receive it either on his email, mobile, instant messenger, whether he is down the hall, in another country, or on the move. You can pull your whole organisation together, using tools tailored to suit your needs, to speed up decisions, connect dispersed sites, enable flexible working, reduce travel costs and carbon foot printing and increase your overall productivity.
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